Besoin de démontrer à quelqu’un comment répéter des étapes dans une application ? Besoin de dépanner l’ordinateur d’un membre de la famille… Pas accès au contrôle à distance ? Ou on veut tout simplement pouvoir le faire une fois et l’envoyer à plusieurs personnes ? Ne cherchez pas plus loin, un nouvel outil intégré à Windows 7 est là pour vous !

 

 

C’est une nouveauté de Windows 7 qui permet de faire un enregistrement de ce que l’utilisateur manipule à l’écran. Et cet enregistrement est tout simplement une archive html (un fichier zip contenant un .mht).

 

Alors si vous voulez demander à quelqu’un de vous guider à travers des étapes : Pensez « Bouton Windows » + R et écrivez « PSR ».

 

Regarder cet exemple fait à l’instant :

Recorded Problem Steps

This file contains all the steps and information that was recorded to help you describe the problem to others.

Before sharing this file, you should verify the following:

• The steps below accurately describe the problem.
• There is no information below or on any screenshots that you do not want others to see.

Passwords or any other text you typed were not recorded, except for function and shortcut keys that you used.

You can do the following:

• Review the recorded problem steps
• Review the recorded problem steps as a slide show
• Review the additional details

Problem Steps

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Problem Step 1: (2010-03-10 13:42:13) User left clicked

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Problem Step 2: (2010-03-10 13:42:22) User keyboard input in "Start menu" [...]

Problem Step 3: (2010-03-10 13:42:25) User left click in "Start menu"

Previous Next

Problem Step 4: (2010-03-10 13:42:31) User keyboard input in "Document1 - Microsoft Word" [... RET.ARR ...]

Previous Next

Problem Step 5: (2010-03-10 13:42:39) User left click on "Start (push button)" in "Start"

Previous Next

Problem Step 6: (2010-03-10 13:42:41) User keyboard input in "Start menu" [... ENTREE]

Previous Next

Problem Step 7: (2010-03-10 13:42:48) User left click on "Change the theme (link)" in "Control Panel"

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Additional Details

The following section contains the additional details that were recorded that can help find a solution for your problem.

These details help accurately identify the programs and UI you used while recording the problem steps.

This section may contain text that is internal to programs that only very advanced users or programmers may understand.

Please review these details to ensure that they do not contain any information that you would not like others to see.

 

Recording Session: 2010-03-10 13:42:11 - 13:42:52

Problem Steps: 7, Missed Steps: 0, Other Errors: 0

Operating System: 7600.16481.x86fre.win7_gdr.091207-1941 6.1.0.0.2.1

Problem Step 1: User left clicked
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Shell_TrayWnd

Problem Step 2: User keyboard input in "Start menu" [...]
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: DirectUIHWND, SearchEditBoxWrapperClass, Search Box, Desktop OpenBox Host, Start menu, DV2ControlHost

Problem Step 3: User left click in "Start menu"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: DirectUIHWND, SHELLDLL_DefView, Desktop Search Open View, Start menu, DV2ControlHost

Problem Step 4: User keyboard input in "Document1 - Microsoft Word" [... RET.ARR ...]
Program: Microsoft Office Word, 12.0.6514.5000, Microsoft Corporation, WINWORD.EXE, WINWORD.EXE
UI Elements: Document Microsoft Word, _WwG, Document1, _WwB, _WwF, Document1 - Microsoft Word, OpusApp

Problem Step 5: User left click on "Start (push button)" in "Start"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Start, Start, Button

Problem Step 6: User keyboard input in "Start menu" [... ENTREE]
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: DirectUIHWND, SearchEditBoxWrapperClass, Search Box, Desktop OpenBox Host, Start menu, DV2ControlHost

Problem Step 7: User left click on "Change the theme (link)" in "Control Panel"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Change the theme, CPCategoryPanel, Explorer Pane, DirectUIHWND, DUIViewWndClassName, Control Panel, ShellTabWindowClass, Control Panel, CabinetWClass

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Amusez-vous bien !